January 22, 2018

Gift Card Policy

 

 

Gift Card Terms and Conditions

The following Glenwood Grill Gift Card Terms and Conditions (this “Agreement”) describe the terms
and conditions that apply to use of Glenwood Grill gift cards (including gift certificates and electronic
gift cards (“egift Cards”) (“Gift Cards”), collectively with Gift Cards, egift Cards, “Cards” or, as used in
this Agreement, “Card” may refer interchangeably to a Gift Card, egift Card or Promotion Card). This
Agreement is between you (the “Cardholder”) and the issuer of the Card (“Issuer”)..

1. About Your Card.
The Card is issued by Issuer, as defined above. Issuer is the sole legal obligor to the Cardholder.
Glenwood Grill bears no responsibility or liability for any Card, from any and all liability or claims of
any nature whatsoever arising in connection with the Card. Gift Cards can be purchased at
Glenwood Grill 2603 Glenwood Ave Suite 151 Raleigh, NC 27608 or at
http://www.glenwoodgrill.com Cards are not valid if obtained from unauthorized sellers or
resellers, including through Internet auction sites. Cards are not debit or credit cards.

2. Balance Inquiry.
For balance inquiry, please call 919-782-3102 or visit Glenwood Grill for plastic gift card and for egift
cards. The balance you receive when inquiring over the telephone is an estimate only. In most
cases, the balance is adjusted 24 hours after you make a purchase, but there may be occasions
when the balance adjustment is delayed.

3. Expiration/Deactivation.
Gift Cards do not expire, and no fees for inactivity or service fees apply to such Cards. Issuer
reserves the right to refuse to honor any Card in the event of a disputed credit card charge, bounced
check or other failure of consideration.

4. Redemption.
Cards are redeemable only for purchases of food at Glenwood Grill. Cards have no cash value and
may not be redeemed for cash except as required by law. Cards are not redeemable to purchase
another Card or towards previously purchased goods or services.

5. Reloadable.
Gift Cards may be reloaded with value. Egift Cards and Promotion Cards cannot be reloaded with
value at this time.

6. No Refunds.
Cards are not refundable or redeemable for cash unless required by law. You may not return or
cancel your egift Card after it is received.

7. Lost, Damaged Or Stolen Card.
The value of any lost, damaged or stolen Card, or any Card altered or used without authorization,
will not be replaced or replenished, except in limited circumstances with proof of purchase. If you
suspect someone has copied or stolen your Card, call 919-782-3102 immediately.

8. Our Privacy Policies.
Information that you provide when purchasing a Gift Card online is subject to the following Privacy
Policy: http://glenwoodgrill.com/privacy-policy/ Information that you provide when purchasing an
eGift Card online is subject to the following Privacy Policy: http://glenwoodgrill.com/privacy-policy/

9. Limitation Of Liability.
ISSUER MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO CARDS
INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT THAT A
CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE
THE REPLACEMENT OF SUCH CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS
ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OR CERTAIN DAMAGES. IF
THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS,
OR LIMITATIONS MAY NOT APPLY TO YOU.

10. Governing Law.
The laws of the state of North Carolina, without regard to principles of conflict of laws, shall govern
this Agreement and use of your Card.

11. Changes To Agreement.
Issuer reserves the right to change this Agreement from time to time in its discretion, which changes
we may provide to you by any reasonable means, including without limitation, by posting the revised
version of this Agreement at http://glenwoodgrill.com/privacy-policy/

12. Fraud.
Issuer reserves the right to refuse to honor a Card where Issuer suspects that the Card was
obtained fraudulently.